Privacy policy
PRIVACY POLICY
Last updated: July 25, 2026
This Privacy Policy describes how Aurelys ("we", "us", or "our") collects, uses, stores, shares, and protects your personal information when you visit or make a purchase from https://myaurelys.co (the "Site"), or otherwise interact with our services (collectively, the "Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. WHO WE ARE
Aurelys operates the website:
Business Registration Country:
Portugal
Contact Email:
2. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our Services, we may collect the following categories of information:
Information You Provide
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Full name
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Billing address
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Shipping address
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Email address
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Telephone number
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Payment information (processed securely by our payment providers)
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Order history
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Customer support communications
Information Collected Automatically
When you access our Site, we may automatically collect:
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IP address
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Browser type
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Device information
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Operating system
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Language preferences
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Time zone
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Pages viewed
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Products viewed
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Referral URL
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Date and time of access
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Cookie identifiers
Information from Third Parties
We may receive information from trusted service providers including:
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Shopify
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Payment processors
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Shipping partners
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Analytics providers
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Advertising partners
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Fraud prevention providers
3. HOW WE USE YOUR INFORMATION
We use your information to:
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Process and deliver orders
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Process payments securely
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Provide customer support
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Communicate regarding your purchases
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Detect fraud and unauthorized activities
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Verify customer identity when necessary
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Improve our website and services
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Personalize your shopping experience
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Send marketing communications where legally permitted
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Comply with legal obligations
4. LEGAL BASIS FOR PROCESSING (GDPR)
If you are located within the European Economic Area (EEA), we process your personal information on one or more of the following legal bases:
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Performance of a contract
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Compliance with legal obligations
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Legitimate business interests
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Your consent
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Protection against fraud and abuse
5. PAYMENT INFORMATION
Payments made through our Site are securely processed by trusted payment providers.
We do not store your complete payment card details on our own servers.
Payment providers process your information in accordance with their own privacy policies and applicable financial regulations.
6. SHOPIFY
Our online store is hosted by Shopify Inc.
Shopify provides the e-commerce platform that allows us to sell products and services to you.
Your information may be stored through Shopify's secure data storage, databases and applications protected by industry-standard security measures.
More information is available at:
https://www.shopify.com/legal/privacy
7. COOKIES
We use cookies and similar technologies to:
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Keep the Site functioning properly
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Remember customer preferences
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Maintain shopping cart functionality
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Analyze website traffic
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Improve website performance
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Measure marketing effectiveness
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Prevent fraudulent activity
You may control cookies through your browser settings.
Blocking certain cookies may affect the functionality of the Site.
8. MARKETING COMMUNICATIONS
Where permitted by law, we may send promotional emails regarding:
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New products
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Promotions
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Discounts
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Company news
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us.
9. SHARING OF PERSONAL INFORMATION
We may share personal information with trusted third parties including:
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Shopify
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Payment providers
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Shipping carriers
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Marketing providers
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Fraud prevention services
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Cloud hosting providers
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Analytics providers
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Legal authorities where required by law
We do not sell your personal information.
10. INTERNATIONAL DATA TRANSFERS
Your personal information may be processed in countries outside your country of residence.
Whenever international transfers occur, we implement appropriate safeguards required under applicable data protection laws.
11. DATA RETENTION
We retain personal information only for as long as necessary to:
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Fulfill contractual obligations
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Comply with legal requirements
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Resolve disputes
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Enforce agreements
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Prevent fraud
When information is no longer required, it is securely deleted or anonymized.
12. YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Delete personal information
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Restrict processing
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Object to processing
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Withdraw consent
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Request data portability
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Lodge a complaint with a supervisory authority
To exercise any of these rights, contact:
We may request verification of your identity before responding to your request.
13. SECURITY
We implement commercially reasonable technical, organizational and administrative safeguards designed to protect personal information against:
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Unauthorized access
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Disclosure
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Alteration
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Loss
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Misuse
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
14. CHILDREN'S PRIVACY
Our Services are not directed toward children under the age required by applicable law to provide valid consent.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us immediately.
15. THIRD-PARTY WEBSITES
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Changes become effective immediately upon publication on this page unless otherwise required by law.
The "Last updated" date will always indicate the most recent revision.
17. CONTACT US
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
Aurelys
Website:
Email:
Country of Registration:
Portugal