CONTACT INFORMATION

Last updated: July 25, 2026

Thank you for visiting Aurelys.

We are committed to providing timely and professional customer support. If you have any questions about your order, our products, shipping, returns, or any other matter, please do not hesitate to contact us.

Customer Support

Email: support@myaurelys.co

Website: https://myaurelys.co

Country of Registration: Portugal

Support Hours

Monday – Friday
9:00 AM – 6:00 PM (Western European Time)

Saturday & Sunday
Closed

We aim to respond to all customer inquiries within 24 business hours.

Order Support

To help us assist you as quickly as possible, please include the following information when contacting us regarding an order:

• Full Name

• Order Number

• Email Address Used for the Purchase

• Description of Your Inquiry

Business Information

Business Name: Aurelys

Website: https://myaurelys.co

Email: support@myaurelys.co

Country of Registration: Portugal

Before Contacting Us

You may find answers to many common questions by reviewing our:

• Shipping Policy

• Return and Refund Policy

• Privacy Policy

• Terms of Service

Customer Satisfaction

At Aurelys, customer satisfaction is our priority. We are committed to providing responsive support and resolving any questions or concerns fairly, efficiently, and in accordance with applicable consumer protection laws.

We appreciate your trust and thank you for choosing Aurelys.